For Members
Follow the relevant link to access your self-service portal. Or if you have any other questions, please contact us.
For Individuals
If you’ve purchased a plan & want to file a claim, schedule appointments or access our elite network of doctors and hospitals, please follow the link below.
- Access Elite International Doctors & Hospitals
- Manage Your Claims
- Maintain Your Personal Pro file
24/7/365 Member Services
Single Trip and Multiple Trip Plans:
- Outside the U.S.: +1-610-254-5850
- Inside the U.S.: 855-481-6647
Long Term Plans:
- Outside the U.S.: +1-610-470-2440
- Inside the U.S.: 866-306-0169
Fax: 610-482-9953
Product Offerings:
- Voyager, Single Trip
- Trekker, Multiple Trips
- Xplorer, Long Term Expatriate
- Navigator, Long Term -- Education
- Navigator, Long Term -- Missionary
- Navigator, Long Term -- Crew
For Employees
If you are a member of a group or employer-sponsored plan and would like to manage claims, access our international providers or profile information, follow the link below.
- Find International Providers
- Profile Information
- Total Support & Assistance
- Claims
- Quick Shortcuts
- Tools & Services
- Travel Resources
- Destination Dashboard
Customer Service:
Inside the U.S. (Expat):
1-855-282-3517
Inside the U.S. (Travelers):
1-888-412-6403
Outside the U.S. (Expat):
+1-610-254-5304
Outside the U.S. (Travelers):
+1-610-254-5830
Product Offerings:
- BCBS Global Expat, Long-term Coverage
- BCBS Global Traveler, Short-term Coverage
For Academic Institutions
If you are a member of a school or academic institution plan looking for our international providers, managing claims or support and assistance, follow the login with the link below.
- Find International Providers
- Profile Information
- Total Support & Assistance
- Claims
- Quick Shortcuts
- Tools & Services
- Travel Resources
Inbound Student Plans Customer Service:
+1-844-268-2686
(toll-free inside the U.S.)
+1-610-263-2847
(outside the U.S.)
Outside the U.S. / Study Abroad Plans:
+1-844-268-2686
(toll-free inside the U.S.)
+1-610-263-2847
(outside the U.S.)
Product Offerings:
- Study Abroad Plans
- Inbound International Plans
GeoBlue Travels with You
The GeoBlue mobile app puts our concierge-level service right in your hand. Manage your health wherever you are by searching for healthcare providers, setting up Direct Pay and providing proof of coverage. Use the translation tool to help you schedule your doctor visit or ensure you’re getting the right dose of the right medication. With the app you can also view security profiles and read travel alerts to make your journey safer.
