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When it comes to submitting insurance claims, making sure that your customers provide precise information about their care is key to ensuring swift processing.
Here's a quick guide to help them streamline the process:
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Include Supporting Documentation: Customers should be sure to include the reason for their visit, an itemized bill detailing the services received along with dates, and the provider's name and payment information. Any missing information may result in delays until we obtain the necessary details. |
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Opt for eClaims: For a smoother experience, encourage customers to submit their claims electronically through our Member Hub or the GeoBlue mobile app. This method not only speeds up processing but also reduces the chances of errors. |
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Additional Assistance Needed?: If there are any questions or assistance required with a claim submission, customers can reach out to us by simply calling the number on the back of their ID card. A team of specialists is waiting to help! |
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Reminder About Short-Term Plan Rate Increases
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As of April 17, rate increases were applied to all our GeoBlue Voyager® and GeoBlue Trekker® plans. Across all plans the average rate increase is under 5%, although increases vary by plan and member’s age. For Voyager Choice (our most popular plan) there are no increases for individuals over age 64.
As a reminder, all of our short-term plans include: |
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- Telemedicine at no extra cost
- A highly rated mobile app
- A provider network in 190 countries
- All plans guaranteed issue up to age 95
- Coverage for pre-existing conditions on every plan except Voyager Essential
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Final reminder!
As of April 1, 2024, we have stopped sending paper checks. Sign up for ACH through Agent Hub. |
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| GeoBlue Chosen as Overseas Assistance Vendor for the Blue Cross® Blue Shield® Federal Employee Program® |
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We’re happy to share some exciting news! In mid-2023, GeoBlue was awarded the Overseas Assistance Center contract for the Blue Cross and Blue Shield Federal Employee Program® (FEP) Overseas program. As of January 1, 2024, 5.7 million FEP members now have access to GeoBlue’s overseas health tools and international provider network. This partnership also expands the Blue Cross Blue Shield footprint globally by serving more than 29,000 FEP members living abroad. We are thrilled the FEP Program selected us to care for their members when they are away from home. Get more details in the official press release.
Questions?
Contact Partner Program
1-844-669-8743
partnerprogram@geo-blue.com
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GeoBlue® is the trade name of Worldwide Insurance Services, LLC (Worldwide Services Insurance Agency, LLC in California and New York), an independent licensee of the Blue Cross and Blue Shield Association. GeoBlue is the administrator of coverage provided under insurance policies issued by 4 Ever Life International Limited, Bermuda, an independent licensee of the Blue Cross Blue Shield Association.
South Dakota residents: GeoBlue is the trade name of Worldwide Insurance Services, LLC (Worldwide Services Insurance Agency, LLC in California and New York), an independent licensee of the Blue Cross and Blue Shield Association and is made available in cooperation with Blue Cross and Blue Shield companies in select service areas. Coverage is provided under insurance policies underwritten by 4 Ever Life Insurance Company, Oakbrook Terrace, Illinois NAIC #80985 under policy form series 55.1301. 4 Ever Life Insurance Company is an independent licensee of the Blue Cross and Blue Shield Association.
INDV127670-BRK-4/24 |
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