Big updates to our member portal   We always want to deliver the best service, support and resources to our members. So, when we asked members what we could do to make their GeoBlue® experience even better, we listened to their feedback. Introducing…   Our New Member Site! Thanks to valuable input from our members, we've made exciting updates to our member portal. These changes are designed to improve their online experience. This makes managing their health more efficient, easier and user-friendly. The Member Services section has been replaced with four tabs: Benefits, My Care, Claims and Tools & Services. Also, key information is now organized into cards for My Plan, My Recent Claims, My Benefits Usage, Provider Finder and Medicine Equivalents.   Discover what’s new and improved HOME PAGE A refreshed home page makes it easy to find important plan information and resources. MY BENEFITS Members can now easily track their healthcare spending and see what’s covered under their plan. They can use the portal to quickly find their out-of-pocket costs and make informed decisions about their care. CLAIMS A newly designed claims view and enhanced eClaims wizard guides members step by step through claim submissions. This helps them track claim status and learn what documents they need. QUICK ACCESS & NAVIGATION Members can access their User Profile, Enrollment Information and Contact Us options by clicking the user image button in the top right corner. They can find saved favorites (like providers or medicine equivalents) by selecting the heart icon in the top navigation bar. Key features for quick access and maintaining their information are now located in the quick links bar. Helping members stay safe, informed and connected anywhere Stay informed and safe Members can click on the quick links on the home page for personalized health and security updates for their destination. They can also view the risk rating for their destination and other countries to stay up to date. Health and convenience Members can access telehealth for quick doctor consultations, request Direct Pay before their appointment and find top doctors with our Provider Finder. Plus, our translation tools help them communicate their health needs abroad with ease. And they won’t need to spend time clicking through the site to find what they need—all these resources are now available from the home page quick links. YES, IT'S MOBILE FRIENDLY Members can access all these features when they log in on their mobile device just by swiping through the menu bar. Spring Break Is Coming. Are Your Customers Covered?   Spring break is an incredibly popular time for group travel abroad. Even though many of your customers have already booked their trips, there’s still time to help them get the group coverage they need before they leave the U.S. Remember that your customers may not even know they need coverage, so it’s up to you to tell them. An email or social post is the most effective way to reach many of your customers all at once. Let them know if they’re making spring break plans outside the U.S., their domestic plan probably isn’t enough coverage. Then explain how you can help them enjoy their travels with confidence by enrolling them in a plan from GeoBlue. We offer two single-trip plans, GeoBlue Voyager® Essential and GeoBlue Voyager Choice. Both plans offer a 10% discount on groups of 5 or more, with a choice of varying medical limits and deductibles. See how the plans compare.   Your GeoBlue Voyager PURL Resource Corner Speaking of sending emails to your customers… Every email you send is an opportunity to inform customers about the need for travel medical insurance. Make it easy by including that information in your email signature! We’ve already designed this one for you. Just copy and paste the image below into your email signature below your existing contact information, logos and social media icons. (Email programs differ, but you likely go to your email “Settings” and click on “Signature.”) The best part: the link is your PURL!   Questions?  Contact Partner Program 1-844-669-8743 partnerprogram@geo-blue.com   GeoBlue® is the trade name of Worldwide Insurance Services, LLC (Worldwide Services Insurance Agency, LLC in California and New York), an independent licensee of the Blue Cross and Blue Shield Association. GeoBlue is the administrator of coverage provided under insurance policies issued by 4 Ever Life International Limited, Bermuda, an independent licensee of the Blue Cross Blue Shield Association. INDV200558INT-BRK-3/25