Help customers access benefits information online   Is it covered? What will my share of the cost be? This is the information members need to know when considering a medical treatment or procedure. And while they can call and ask about their benefits, sitting on the phone to request information may not be the most efficient use of their time. That’s why there’s a faster and easier way for members to check their benefits—just log in! Help customers access their benefits information online All registered members have access to the Benefits Plan section within Member Services. They can search by benefit to see what’s covered under their plan and find out what their share of the cost will be. With these details at their fingertips, they can make smart decisions about their medical care. Encourage your customers to use this important self-service feature! To access it, just log in to Member Services. The new Benefits Plan section appears at the bottom of the Benefits Usage page.   Have you reached out to your 65+ customers? The Medicare Annual Enrollment Period runs from October 15 through December 7. While you’re working with customers to find the right plan for them, remember to ask about their travel plans. Medicare Supplement and Medicare Advantage provide only limited coverage overseas. So, if any international trips are on the horizon, help customers get the coverage they need with travel medical insurance plans from GeoBlue. Plus, it only takes minutes to quote and buy. Make sure your 65+ customers have up to $1 million in medical protection and coverage for pre-existing conditions when they’re outside the U.S. Navigating the waters of cruise ship coverage If your customers are making plans to sail the seas on a cruise vacation, let them know they’re covered with GeoBlue. Here’s how our cruise ship coverage works, based on the level of treatment needed: If a member requires medical care on a cruise ship beyond simple bandaging or pain/sickness medication, the doctor on board will do their best to provide treatment. If an illness or injury requires more care than can be provided on the ship, the crew will work to get the member transferred to a facility on land. If the ship ends up docking on international soil, GeoBlue benefits will cover medically necessary treatment according to the customer’s plan benefits. If the ship docks in the U.S., Puerto Rico or the U.S. Virgin Islands, members will use their domestic health insurance coverage. Once on international soil, should the illness or injury be immediately life-threatening, GeoBlue plans provide coverage for medical evacuations deemed medically necessary. Also, make sure your customers understand how payments work: If the ship docks internationally, your customers or their travel companions should call us to find out the nearest contracted medical facility. This will help ensure they don’t pay out of pocket for care. If they end up at a medical facility that we don’t contract with, we’ll still provide the same level of coverage. However, they’ll have to pay up front and submit a claim for reimbursement. We do not contract with cruise ship companies for Direct Pay. If your customers incur costs from care provided on the ship, they can submit a claim for reimbursement. All claims can be submitted online through Member Services. Resource Corner Use this content as a guide for your social media. It’s an easy way to remind your customers that they need travel medical insurance if they’re planning international trips during the holidays. Simply copy and paste the text below into your social media post. Add an image to make your post even more engaging!   Planning a Holiday Trip Abroad? Make Sure You’re Protected. The holidays are coming, and you may be taking advantage of family members’ time off from work and school with an overseas getaway. Just remember that many of your health insurance benefits don’t cover you outside the U.S., and you’ll need international health coverage. With short-term plans starting at just $2 a day, it’s a no-brainer to make sure everyone is protected. Taking one trip? Look at the GeoBlue Voyager® single-trip plan. Coverage for an international trip of up to 182 days Ideal for international leisure, missionary or business travel Get a quote now Have plans for multiple trips? Check out the GeoBlue Trekker® multi-trip plan. Coverage for an unlimited number of international trips 70 days or less within a 364-day period Ideal for frequent international travelers Get a quote now Learn more. Visit GeoBlue or call: (add your phone number here). Here's what your post might look like! Please use this disclosure whenever you mention GeoBlue in your communications: GeoBlue® is the trade name of Worldwide Insurance Services, LLC (Worldwide Services Insurance Agency, LLC in California and New York), an independent licensee of the Blue Cross and Blue Shield Association. GeoBlue is the administrator of coverage provided under insurance policies issued by 4 Ever Life International Limited, Bermuda, an independent licensee of the Blue Cross Blue Shield Association. Questions?  Contact Partner Program 1-844-669-8743 partnerprogram@geo-blue.com   GeoBlue® is the trade name of Worldwide Insurance Services, LLC (Worldwide Services Insurance Agency, LLC in California and New York), an independent licensee of the Blue Cross and Blue Shield Association. GeoBlue is the administrator of coverage provided under insurance policies issued by 4 Ever Life International Limited, Bermuda, an independent licensee of the Blue Cross Blue Shield Association. INDV186105WEB-BRK-10/24