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WELCOME TO THE GEOBLUE COMPASS ISSUE NO. 92
Happy Holidays From GeoBlue
This holiday season, let’s come together and spread joy. Your sparkling spirit could make a world of difference. From our joyous hearts to yours, have a very fun, festive and fantastic holiday.
Staff Spotlight: Anna Swartz
 Anna Swartz joined GeoBlue in 2017 as a Provider Relations Specialist. A native of Austria, Anna speaks German, English and French and has become our expert in Central and Northern Europe. She drew on her background in preclinical research, undergraduate teaching and freelance translation for her first role on the Provider Relations team. Always eager to do new things, Anna is now a Global Reporting Specialist. In her new role, she will be the coordinator and researcher for our clients who have very specific medical needs. You may have already heard from her or someone else on the team asking for your availability or expertise in finding an appropriate specialist.
In her free time, Anna is an enthusiastic vegetable gardener and cook, a connoisseur of classical music and an avid runner. Her favorite thing to do is to go on extensive mountain tours in the Alps.
Thank you, Anna, for all your hard work and everything you do!
Provider Spotlight: HM Hospital Group |
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| HM Hospital Group is a large hospital group located throughout Spain, including Madrid, Barcelona, Malaga, Galicia and Leon. As a group, it comprises 41 centers and 1,468 beds. It has over 30 medical and surgical specialties. |
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GeoBlue members feel comfortable receiving care in these hospitals as they have had an International Patient Service Center since 2012. This center has English speakers who offer personalized medical services and are available 24/7. The center has treated many international travelers ranging from diplomats to international students.
We are pleased to have HM Hospital Group in our network.
Provider Portal Log-in
For security reasons, if it has been more than a year since you last logged into the Provider Portal, www.geoblueproviders.com, you have been deactivated. Please try to log in at least once a year to remain active. If your account does become inactive, you can contact us at providers@geo-blue.com and we will be happy to reactivate your account.
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Take Our Survey!
GeoBlue values your feedback. Please complete this survey if you have had any transaction with us in the last 3 months (GOP, claim submission or payment inquiry) so we can gauge your satisfaction. The survey should take less than 5 minutes to complete. |
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| Missed last quarter’s newsletter? Want to view this newsletter in Spanish? You can access previous issues in English and Spanish online. Visit The Compass archive for the latest on GeoBlue provider news. |
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Update Your Contact Information
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| To review or update your contact information, please visit our Provider Portal. If you have trouble logging in, click on the “Forgot Password?” link. Your username is your email address. If you need help changing your information, you can reply to this email. For all other requests, please continue to write to us at providers@geo-blue.com. |
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GeoBlue® is the trade name of Worldwide Insurance Services, LLC (Worldwide Services Insurance Agency, LLC in California and New York), an independent licensee of Blue Cross Blue Shield Association and is made available in cooperation with Blue Cross and Blue Shield companies in select service areas.
DEPT37313-PVD-12/22 |
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