For Members

Follow the relevant link to access your self-service portal. Or if you have any other questions, please contact us.

For Individuals

If you’ve purchased a plan and want to file a claim, schedule appointments or access our elite network of doctors and hospitals, please follow the link below.

  • Access Elite International Doctors & Hospitals
  • Manage Your Claims
  • Maintain Your Personal Profile

Customer Service:

Inside the U.S.: 1-855-481-6647

Outside the U.S.: +1-610-254-5850

Fax: 610-482-9953

customerservice@geo-blue.com

Product Offerings:

  • Voyager, Single Trip
  • Trekker, Multiple Trips
  • Xplorer, Long Term Expatriate
  • Navigator, Long Term -- Education
  • Navigator, Long Term -- Missionary
  • Navigator, Long Term -- Crew

For Employees

If you are a member of a group or employer-sponsored plan and would like to manage claims, access our international providers or profile information, follow the link below.

  • Find International Providers
  • Profile Information
  • Total Support & Assistance
  • Claims
  • Quick Shortcuts
  • Tools & Services
  • Travel Resources
  • Destination Dashboard

Customer Service:

Inside the U.S. (Expat):
1-855-282-3517

Inside the U.S. (Travelers):
1-888-412-6403

Outside the U.S. (Expat):
+1-610-254-5304

Outside the U.S. (Travelers):
+1-610-254-5830

customerservice@geo-blue.com

Product Offerings:

  • BCBS Global Expat, Long-term Coverage
  • BCBS Global Traveler, Short-term Coverage

For Academic Institutions

If you are a member of a school or academic institution plan looking for our international providers, managing claims or support and assistance, follow the login with the link below.

  • Find International Providers
  • Profile Information
  • Total Support & Assistance
  • Claims
  • Quick Shortcuts
  • Tools & Services
  • Travel Resources

Inbound Student Plans Customer Service:

+1-844-268-2686
(toll-free inside the U.S.)

+1-610-263-2847
(outside the U.S.)

studentinfo@geo-blue.com

Outside the U.S. / Study Abroad Plans:

+1-844-268-2686
(toll-free inside the U.S.)

+1-610-263-2847
(outside the U.S.)

customerservice@geo-blue.com

Product Offerings:

  • Study Abroad Plans
  • Inbound International Plans

GeoBlue Travels with You

The GeoBlue mobile app puts our concierge-level service right in your hand. Manage your health wherever you are by searching for healthcare providers, setting up Direct Pay and providing proof of coverage. Use the translation tool to help you schedule your doctor visit or ensure you’re getting the right dose of the right medication. With the app you can also view security profiles and read travel alerts to make your journey safer.

 
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